| INDEPENDENT
INSPECTION |
| Universal's
objective is to provide an independent service to protect
the interests of its principals. Universal is not an agent
of the principal(s), but is nominated and is thereby given
a mandate by the principal(s), to carry out instructions
in conformity with industry standards and conventions. |
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| Where
conflict occurs between the mandate being followed by
UNIVERSAL and that of third parties involved in work being
performed, UNIVERSAL will endeavor to assist in resolving
these conflicts only to the extent that it reports all
facts, events, test results and figures to the parties
involved. |
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| UNIVERSAL
cannot be accountable for any differences arising out
of conflicting interpretation of its mandate. |
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| ROLE
OF THE PRINCIPAL |
| The
principal is defined as the client who appoints UNIVERSAL
for contract services. UNIVERSAL reserves the right to
hold the principal ultimately responsible for payment
of invoices in the event that third party clients fail
to do so. It is thus the responsibility of the principal
to ensure that third parties, who have been designated
to share costs, confirm respectively their acceptance
of applicable fees before invoicing by UNIVERSAL. All
nominations are accepted subject to our latest GENERAL
TERMS & CONDITIONS. Our STANDARD RATES will apply
unless a valid signed service agreement has been entered
into between UNIVERSAL and the client. |
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| MULTI-CLIENT
INVOICING |
| UNIVERSAL
agrees to invoice a number of individual clients for a
single intervention strictly on the understanding that
each individual client accepts in full their respective
obligations to settle invoices relating to their pro-rated
share (plus administration costs). |
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| Invoicing
instructions cannot be subject to any changes after the
work has commenced, unless otherwise agreed. |
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| CREDIT
POLICY |
| UNIVERSAL's
STANDARD RATES are based on the settlement of all monies
due within 15 days of date of invoice. No supplier credit
is intended and Universal reserves the right to charge
interest at the rate of 1% per month on all outstanding
accounts. Individual invoices, if queried, should under
no circumstances cause any delay in payment of other monies
due. |
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| ANALYSIS |
| The
rates for laboratory services are published separately
and are available from the relevant UNIVERSAL office and
website. |
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| Witnessed
Analysis |
| In
all locations "witnessing services" are available
at extra costs. When analysis are witnessed by Universal,
the testing is carried-out with equipment belonging to
and operated by others. While Universal verifies that
tests were performed, Universal cannot assume responsibility
for the calibration, operation and maintenance of third
party laboratory equipment. |
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| Submitted
Analysis |
| In
case of submitted analysis, the analysis results are reported
to Universal. Universal only transmits the submitted information
as received from the supplier's/receiver's or independent
laboratory. Testing is neither witnessed nor verified
by Universal and Universal assumes no responsibility for
same. |
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| STANDARD
SURVEYS |
| The
standard surveys attached are representative for services
routinely carried out for products listed in the rates.
More detailed technical specifications can be obtained
from Universal. In any Contract Services Agreement, the
client's specifications and requirements may be included
to properly address specific client needs and operating
practices in local ports and terminals. |
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| CONTRACT
SERVICES AGREEMENT |
| UNIVERSAL
welcomes the opportunity to provide enhanced services
to its clientele through the use of Contract Services
Agreements. While these contracts never influence the
independence of UNIVERSAL they do enable the company to
properly recognize volume business and long-term service
requirements, through the use of modified case-specific
tariffs, more detailed service scope, and the recognition
of client's specific needs. |
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